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Meet Colleen, Laundry Team Leader

A True Super Star

At Western Reserve Masonic Community, our employees are super stars! We recently sat down with Laundry Team Leader Colleen so she could share her story and the success she’s had at Western Reserve Masonic Community. Meet Colleen, a Western Reserve Masonic Community Super Star!

How long have you worked at Western Reserve Masonic Community?

I worked at the Oaks of Medina before it became Western Reserve Masonic Community (WRMC) for a total of 25 years. I started my career as an STNA and decided to make a change and moved into Environmental Services where I work on the laundry team as the Team Leader.

What makes Western Reserve Masonic Community different than other senior living communities?

For me it’s the people, starting with the leadership and my co-workers and definitely the community members! I love our community members. They give me more than I give them. They are my extended family.

My boss, Carol makes WRMC different then some places that I have worked. As an example, she brought flowers simply to brighten my day. You just won’t find these relationships and friendships at most places you work!

What do your daily responsibilities include?

Every day I work on a team that does the laundry. We do many different types of laundry. You probably think of linens such as sheets and towels, but we do so much more. We do other large items such as curtains and bedspreads too.

One of the most important parts of our day, is doing the laundry of our community members. Everyone knows how good it feels to put on clean, fresh smelling clothes. That’s how we want our community members to feel when they get their laundry back.

What are some of your favorite benefits Western Reserve Masonic Community offers?

Sure the benefits here are really good, but for me the benefits are personal. My boss, Carol is a tremendous benefit to me. Great leadership is a significant benefit to all of the employees. The community members are my greatest benefit. Whether I am taking them their laundry and spending time talking with them, or holding the hand of a community member in the final minutes of their life, this is what keeps my coming back to WRMC every day.

What would you tell a prospective employee about Western Reserve Masonic Community?

I would tell them it’s a great place to work! I would highly recommend WRMC. The leadership is willing to help and guide you as you learn your job. They will continue to support you for years to come.

I have been here 25 years so I know it’s a great place to work! I would definitely tell a prospective employee to come and join the team.

Why do you love working at Western Reserve Masonic Community?

The people, my co-workers and the community members are what brings me back every day. I feel good when I come to work, and I feel good when I go home every day. That’s what coming to work should feel like!


For top quality senior living services, the Ohio Masonic Communities is a retirement community of choice. With three locations in Springfield, Waterville, and Medina, OH, their senior living communities offer 24/7 care and support for independent living, assisted living, and memory care. For more information schedule a tour at one of the scenic and active communities. Call (877) 881-1623 today to learn more about excellent senior living options.